INFORMATION RELATED TO YOUR VISIT WHEN YOU BROWSE OUR ONLINE STORE. FOR EXAMPLE, THIS MIGHT INCLUDE TIME-STAMP, THE LAST PAGE OR PRODUCT YOU VISITED, THE INDICATION THAT YOU LOGGED IN. WE DO THAT IN ORDER TO:

• remember who you are after you log in so that you do not need to authenticate at each click;
• monitor if our website is running with the high performance we are dedicated to providing; 
•  let you browse between products without having to start back from the home page at each click;
• remember if you put something in your shopping cart before you decide to checkout; and
• It is essential for us to capture some information about your device, such as your IP address and control that your data is processed securely.

ORDER INFORMATION YOU EXPRESSLY PROVIDE

If you buy something from our online  store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

ACCOUNTS

You can sign up for an account if you prefer.. This will make us happy because it confirms your interest in our products.. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again — you just have to log-in. NOTE: This will NOT store or remember your credit card or debit card information.Before registering your account, we will ask you to consent to this privacy policy. Only if you give us your permission, we will open your account. 

PARTIAL PURCHASES

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away. Review:s If you have completed a purchase, we may send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.

OTHER USES OF PERSONAL DATA

Deuce Doubles does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Marketing information sent by Deuce Doubles may be sent by Us as part of a cross-promotion or other collaboration with other companies or brands, but we do not disclose personal information to such companies or brands.

Deuce Doubles will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorized Deuce Doubles service providers may also have access to this information in order to carry out their responsibilities. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.

You have the right to ask Deuce Doubles to tell you what information we hold about you, and to request that we change, correct or destroy this information (unless the law requires or entitles Us to keep this information).

HOW LONG DO WE KEEP YOUR DATA?

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it as the law requires us to do so.

DO WE HAVE ANY LEGAL OBLIGATIONS HANDLING YOUR DATA?

Many. We might need to share your personal information to comply with applicable legal obligations. We are legally required to retain records for tax reasons or fraud detection.

PRIVACY UPDATES

If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will send an email to all customer accounts notifying you of significant updates.


SHIPPING INFORMATION

Shipping Policy

Standard delivery is available for all US. addresses. Delivery arrives within 4-10 business days via USPS.

P.O. Box Addresses: we do not ship to a P.O Box address

If you do not feel satisfied with your purchase  simply return it for an exchange or a refund with the original tags attached and unworn. Deuce Doubles online returns  are accepted within 30 days of the original purchase for an exchange or refund. Gift cards and final sale will not be accepted for return.

Please state your reason for your item return on the packing slip you received with your purchase. Securely package the item(s) with the slip and attach the prepaid label from your invoice/packing slip to the package. This label is free and can be dropped off at any local Post Office. 

The original price of your purchase(s) will be credited back to your original payment method. A return postage fee of $7.95 will be deducted when the prepaid label is used.

With no exceptions – All returns must be processed through our return system.

Return your merchandise with these 3 easy steps:

STEP 1 – Initiate your return with the system above

Please complete this step before shipping your package. This will help you to provide us with the details that will make your return process as fast and simple as possible.

STEP 2 – Preparing your package

Place your product into secured packaging. Be sure that all pieces have tags attached. 

STEP 3 – Sending your package

Once your items arrive in our warehouse and are inspected, please allow 5-7 business days to process your return and for Deuce Doubles to issue the accurate refund back to your original form of payment.

We will refund the cost of the merchandise including any taxes if applicable (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.  

Damaged/ Defective Items

We stand behind our products and always want you to be satisfied with them. If you received a damaged or defective item, please email us within 30 days of receiving the order at Deuce doubles@gmail.com and we will rectify this right away.

Final Sale Items

FINAL SALE items are NOT eligible for returns or exchanges.